Privacy Policy  

Privacy Policy

Simply Solar LLC

  Effective Date: May 5, 2026

This Privacy Policy (“Policy”) applies to mysimplysolar.com (the “Website”) and Simply Solar LLC (“Company,” “we,” “us,” or “our”) and governs the collection, use, and disclosure of information collected through the Website and our communications with you. By using the Website, requesting a quote, or opting in to receive communications from us, you consent to the data practices described in this Policy. Please review this Policy together with our Terms and Conditions, which govern your use of our Website.

1. Collection of Your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. You may be required to provide personal information when you choose to use certain features or services on our Website. Examples include:

•       Requesting a solar quote or consultation.

•       Registering for an account.

•       Signing up to receive emails, text messages, special offers, or newsletters.

•       Sending us an email or contacting us through a Website form.

•       Submitting payment information when ordering or purchasing products or services.

•       Participating in a sweepstakes, contest, or promotion sponsored by us or our partners.

The personal information we may collect includes your name, mailing address, email address, phone number (including mobile number), property information, and any other information you choose to provide. We use this information to communicate with you about the products and services you have requested and to operate and improve our business. We may collect additional personal or non-personal information in the future as our services evolve.

2. Sharing Information with Third Parties

Simply Solar does not sell, rent, or lease its customer lists or personal information to third parties.

No sharing of mobile phone numbers or SMS consent. Mobile phone numbers and consent to receive SMS or text messages are never shared with third parties or affiliates for marketing or promotional purposes. This information is used solely for the purposes for which it was collected and to communicate directly with you.

We may share your information with trusted service providers who help us operate our business, such as those who assist with statistical analysis, email or postal mail delivery, customer support, scheduling, payment processing, or installation logistics. These third parties are contractually prohibited from using your personal information for any purpose other than providing services to Simply Solar and are required to maintain the confidentiality of your information.

We may disclose your personal information, without notice, if required to do so by law or in the good-faith belief that such action is necessary to: (a) comply with a legal obligation, court order, or governmental request; (b) protect and defend the rights or property of Simply Solar; (c) prevent or investigate possible wrongdoing in connection with the Website or our services; or (d) act under exigent circumstances to protect the personal safety of our users or the public.

3. SMS / Text Messaging Privacy

Information We Collect Through SMS. When you opt in to receive text messages from Simply Solar, we collect your mobile phone number and your express consent to receive SMS messages. We may also collect information about the messages we exchange with you, including delivery and response data.

How We Use SMS Information. We use the information we collect through our SMS program to send you appointment reminders, quote follow-ups, status updates regarding your installation or service, customer service communications, and promotional offers. Message frequency varies depending on your individual circumstances and where you are in the buying or service process.

No Sharing for Marketing Purposes. Mobile phone numbers and SMS opt-in data collected by Simply Solar are not shared, sold, or rented to any third party or affiliate for marketing or promotional purposes under any circumstances. The only third parties with whom this information is shared are the service providers who help us deliver text messages on our behalf (such as our SMS messaging platform), and they are contractually prohibited from using this information for any other purpose.

Opting Out. You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us at [email protected]. Message and data rates may apply. For more details, please review the SMS / Text Messaging Terms section of our Terms and Conditions.

4. Email Communications

From time to time, Simply Solar may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and other general communications. To improve our services, we may receive a notification when you open an email from us or click on a link contained in one of our emails.

If you would like to stop receiving marketing or promotional communications via email, you may opt out at any time by clicking the unsubscribe link included in our emails or by contacting us directly at [email protected]. Please note that even if you opt out of marketing emails, we may still send you transactional or service-related emails, such as appointment confirmations or updates about your installation.

5. Tracking User Behavior

Simply Solar may track the websites and pages our users visit within our Website to determine which services and content are most popular. This data is used to deliver customized content and advertising to users whose behavior indicates they are interested in particular subject areas.

6. Automatically Collected Information

Simply Solar may automatically collect information about your computer hardware and software when you visit our Website. This information may include your IP address, browser type, operating system, domain names, access times, and referring website addresses. This information is used for the operation of our services, to maintain quality of service, and to provide general statistics regarding the use of the Website.

7. Use of Cookies

Our Website may use “cookies” to help you personalize your online experience. A cookie is a small text file placed on your device by a web server. Cookies cannot be used to run programs or deliver viruses to your device. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

One of the primary purposes of cookies is to provide a convenience feature to save you time. Cookies tell the web server that you have returned to a specific page so that, if you have personalized our pages or registered with our services, your information can be retrieved on subsequent visits.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our Website.

8. Right to Deletion

Subject to certain exceptions set out below, upon receipt of a verifiable request from you, we will:

•       Delete your personal information from our records; and

•       Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with a request to delete your personal information if it is necessary to:

•       Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall, or otherwise perform a contract between you and us.

•       Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.

•       Debug to identify and repair errors that impair existing intended functionality.

•       Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.

•       Comply with the California Electronic Communications Privacy Act or any other applicable law.

•       Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws.

•       Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.

•       Comply with an existing legal obligation.

•       Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

To submit a deletion request, please contact us at [email protected].

9. Children Under Thirteen

Simply Solar does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must obtain permission from your parent or guardian before using this Website. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

10. Data Security

Simply Solar takes commercially reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

11. Third-Party Links

Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to any third-party websites or services, and we are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Policy

Simply Solar reserves the right to change this Privacy Policy from time to time, including in response to changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by email to the primary email address associated with your account, by a prominent notice on our Website, or by updating the Effective Date at the top of this Policy. Your continued use of the Website or our services after any modifications constitutes your acknowledgment of, and agreement to, the modified Policy.

13. Contact Information

Simply Solar welcomes your questions or comments regarding this Privacy Policy. If you believe that we have not adhered to this Policy, please contact us at:

Simply Solar LLC

1818 Shore Blvd

Point Pleasant, New Jersey 08742

Email: [email protected]

Phone: (732) 749-5788

Website: mysimplysolar.com